![]() ![]() Identify and classify internal and external customers as applicable to a particular project, and show how projects impact customers. Identify process owners, internal and external customers, and other stakeholders in a project. ![]() ![]() Recognize how processes cross various functional areas and the challenges that result for process improvement efforts. (Understand)ĭefine and describe process components and boundaries. (Analyze) (Note: the application of FMEA is covered in II.D.2.)ĭescribe and distinguish between DMADV (define, measure, analyze, design, verify) and IDOV (identify, design, optimize, verify), identify how they relate to DMAIC and how they help close the loop on improving the end product/process during the design (DFSS) phase. Design and process failure mode and effects analysis (DFMEA & PFMEA)ĭefine and distinguish between design FMEA (DFMEA) and process (PFMEA) and interpret associated data. (Understand) (Note: the application of QFD is covered in II.A.6.)Ģ. Design for Six Sigma (DFSS) in the organizationĭescribe how QFD fits into the overall DFSS process. (Understand)ĭescribe the theory of constraints. Identify waste in terms of excess inventory, space, test inspection, rework, transportation, storage, etc., and reduce cycle time to improve throughput. Value-added and non-value-added activities (Understand)ĭefine and describe concepts such as value chain, flow, pull, perfection, etc., and tools commonly used to eliminate waste, including kaizen, 5S, error-proofing, value-stream mapping, etc. Organizational goals and six sigma projectsĭescribe the project selection process including knowing when to use six sigma improvement methodology (DMAIC) as opposed to other problem-solving tools, and confirm that the project supports and is linked to organizational goals. Recognize key drivers for business (profit, market share, customer satisfaction, efficiency, product differentiation) and how key metrics and scorecards are developed and impact the entire organization. Describe how process inputs, outputs, and feedback impact the larger organization. Recognize why organizations use six sigma, how they apply its philosophy and goals, and the origins of six sigma (Juran, Deming, Shewhart, etc.). Overview: Six Sigma and the Organization (15 Questions) Asq.org beschrijft ook een - meer examengericht - Body of Knowledge (BoK) voor certificering van Green Belt: ![]()
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